Privacy Policy

1. Information we collect

Depending on how you use the Services, we may collect:

• Account information — name, corporate email address, role, and authentication credentials.
• Business / operational data — information you enter into the ERP such as styles, clients, factories, purchase orders, TNA milestones, approvals, documents, and related production records.
• Usage and device data — approximate logs needed to operate and secure the Services (for example, login activity, IP address, browser or app version, and error diagnostics).

2. How we use information

We use information to:

• Provide, maintain, and improve the Services
• Authenticate users and manage access permissions
• Support garment development, production, and TNA workflows
• Communicate about account, security, and service updates
• Detect, prevent, and respond to fraud, abuse, or security issues
• Comply with legal obligations

3. Sharing of information

We do not sell personal information. We may share information with:

• Authorized users within your organization according to role-based access in the ERP
• Service providers who help us host, operate, or support the Services under confidentiality obligations
• Authorities when required by law or to protect rights, safety, and security

4. Data retention

We retain account and operational data for as long as needed to provide the Services and meet business, legal, and audit requirements. When an account deletion request is completed, we remove or de-identify personal account data except where retention is required by law.

5. Security

We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your choices

You may request access, correction, or deletion of your account information by contacting us. For account deletion instructions, see our Account Deletion page.

7. Children's privacy

The Services are intended for business use and are not directed to children under 13 (or the equivalent minimum age in your jurisdiction).

8. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the latest revision. Continued use of the Services after changes means you accept the updated policy.

9. Contact us

For privacy questions or requests, email crm.konception@gmail.com.